The following resources are available to help you work with UCare members:
Provider Key Contact Information
Provider Product/Benefit Tip Sheets
Quality Complaint Reporting Form
Special Transportation Certificate of Need (Use this form if your member has mobility issues and needs special transportation that requires driver-assisted services.)
Birth Notification Form for Prepaid Medical Assistance Plan and MinnesotaCare members
Care Coordinator: How to Find a Member’s Care Coordinator
Care Coordinator: Using Health Plan Care Coordinators at Admission & Discharge
Model of Care Training for Provider
Nursing Facilities Liability Letters
Nursing Home Swing Bed Admission/Update Form
Quality Complaint Reporting Form
Skilled Nursing Facility: Nursing Facility Communication Form for MSHO, MSC+, UCare Connect and UCare Connect + Medicare health plans.
Special Transportation Certificate of Need (Use this form if your member has mobility issues and needs special transportation that requires driver-assisted services.)
The following page is intended for use by Community Education Discount Program partners.
At UCare, we work with counties to identify and respond to the health needs of our members.
Following are resources for interpreters to use when working with members.
Add, Update or Remove an Interpreter
Interpreter Mileage Request Form
Interpreter Quarterly Report
(Open Excel document, then save a copy to your own computer for your use.)
For more information about Interpreter Services, please refer to the UCare Provider Manual.
Provider resources and services for Mental Health and Substance Use Disorders
Find drug coverage for each UCare health plan and forms to request exceptions or authorizations on our Pharmacy page.
Find medical injectable drug prior authorization information for each UCare health plan and forms to request authorizations on our Pharmacy page.
The Formularies page on the UCare provider website shows which drugs are covered, as well as everything you need to request exceptions or prior authorization.
UCare's Provider Manual is an extension of your contractual obligations. Checking it regularly for up-to-date information and reference material is required.
The following page is intended for use by contracted SEATS partners.
Following are resources for transportation providers to use when working with members.
Driver and Vehicle Roster File
Health Ride Provider Profile Form
Special Transportation Services - Certificate of Need (Use this form if your member has mobility issues and needs special transportation that requires driver-assisted services.)
STS Ride Notification Template
Trip Log for Special Transportation Services (STS)
For more information about Transportation Services, please refer to the UCare Provider Manual.
Multilingual Health Resource Exchange - use "ucare" for both username and password