Model of Care Training for Providers

MSHO and UCare Connect + Medicare
Model of Care Training

 

This training promotes understanding of the care coordination model and how care coordinators can assist providers
in coordinating services and supports for members.

Link to Recording

 

Play Recording (click this hyperlink for the url)

PowerPoints and Handouts

 

Presentation slides

Model of Care Attendance Log  

Provider Portal Unavailable

We are currently experiencing a technical issue on our provider portal. We are working on a resolution. We apologize for the inconvenience.

 

 

 

 

 

 

 

 

UCare Provider Manual Has Been Updated

2018 Provider Manual updates were made to Working with UCare's Delegated Business Services  Claims & Payment, Clinical Practice Guidelines, Member Appeals and Grievances, Home & Community Based Services, Public Health and Transportation Services. A change table in the Appendix links to specified changes in the manual. 
 

See the Provider Manual . 

 

 

Provider Assistance Center Phone Update

Our phone service is working, we’re continuing to monitor for any ongoing issues, please be aware we anticipate higher volumes as people catch up so we may experience longer wait times, especially on Monday. For faster assistance, please use the Provider Portal for claims, eligibility and authorization inquiries. We apologize for the inconvenience.