Reach Out to UCare
Contact our Special Investigation team if you have any questions regarding fraud, waste and abuse,
or if you suspect fraudulent, abusive or wasteful conditions.
Call our toll-free helpline. You may remain anonymous. If we are unavailable when you call, please leave a message.
Send us a letter and/or documents you would like us to review.
Attn: Special Investigation Unit
P.O. Box 52
Minneapolis, MN 55440-0052
Send us an email message with your question or concern.
Respond to Investigators' Requests
From time to time, practitioners who prescribe medication receive requests from UCare or other fraud investigators to verify the basic facts of a prescription: the patient’s name, medication name, quantity and date prescribed.
Only about 5% to 10% of prescribers respond to these requests, according to national investigator records. This prevents the investigators from uncovering potential identify theft of the prescriber or patient, or other types of prescription fraud.
Please join us in this important effort to avoid wasted health care dollars and potential harm to patients. We ask you to give a timely and complete response to prescription verification requests. Your response can help to eliminate cases that should not be investigated, and keep investigators focused on the genuine cases that cause fraud, waste and abuse in the Medicare system.