State Public Programs &
 Special Needs Plans

 

Minnesota Senior Health Options (MSHO) | Minnesota Senior Care Plus (MSC+) | UCare Connect (SNBC)
UCare Connect + Medicare | Prepaid Medical Assistance Program (PMAP) | MinnesotaCare (MnCare)
 

 2020 Authorization and Notification Requirements - Medical Services

 

 

Forms & Information

For SNF Medically Necessary Private Room Requests, UCare will accept either the DHS Private Room Request Form found in the DHS Nursing Home portal or the necessary details added to the Nursing Home/Swing Bed Admission/Update Form.
 
​Nursing Facility (NF) Communication Form ​for MSHO, MSC+, UCare Connect and UCare Connect + Medicare health plans.
UCare has partnered with Magellan to manage the utilization and quality of its members’ outpatient and in-home rehabilitative and habilitative therapy services. You must register to access functionality that will help you with your UCare Therapy Authorizations.
 
Direct all authorization questions to Magellan Healthcare:
Phone (local): 952-225-5700 
Phone (toll free): 1-888-660-4705 
Fax: 1-888-656-1952

This form is intended to communicate patient referrals between medical and behavioral health providers.

Universal Referral Form

Authorization Contact Information

 

UCare Clinical Services

Phone (local): 612-676-6705
Phone (toll free): 1-877-447-4384
Fax: 612-884-2499

Magellan HealthCare: Therapy - PT, OT, ST

Phone (local): 952-225-5700
Phone (toll free): 1-888-660-4705

Fax: 1-888-656-1952

Fairview Partners:*

Phone (local): 952-914-1720
Fax: 952-914-1705
 
*For MSHO and MSC+ members only.
Medical card icon

Check Authorization Status

Login to check the status of an 
authorization request.

LOG IN

 

 

*UCare Medicare Plans include Prime, Value, Essentials Rx, Standard, Complete, Classic and Total.
UCare Individual & Family Plans include Bronze, Bronze HSA, Silver, Silver HSA, Core, Gold and
UCare Individual & Family Plans with M Health Fairview Bronze, Bronze HSA, Silver, Silver HSA.

If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

State Public Programs &
 Special Needs Plans

 

Minnesota Senior Health Options (MSHO) | Minnesota Senior Care Plus (MSC+) | UCare Connect (SNBC)
UCare Connect + Medicare | Prepaid Medical Assistance Progam (PMAP) | MinnesotaCare (MnCare)
 

 2020 Authorization and Notification Requirements -
Mental Health & Substance Use Disorder Services

 

 

Forms & Information

Authorization Contact Information

 

UCare Behavioral Health
 

Phone:

612-676-6705
1-877-447-4384 toll free

Fax:

612-884-2033
1-855-260-9710 toll free
Medical card icon

Check Authorization Status

Login to check the status of an 
authorization request.

LOG IN

 

 

*UCare Medicare Plans include Prime, Value, Essentials Rx, Standard, Complete, Classic and Total.
UCare Individual & Family Plans include Bronze, Bronze HSA, Silver, Silver HSA, Core, Gold and
UCare Individual & Family Plans with M Health Fairview Bronze, Bronze HSA, Silver, Silver HSA.

Phone icon
If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

Special Needs Plans - UCare Connect + Medicare, Minnesota Senior Health Options

 

Find Medical Injectable Drug Prior Authorization Resources for UCare Medicare + Medical Assistance health plans and forms to request authorizations on our Pharmacy page.

 

State Public Programs – PMAP, MSC+,
MnCare, UCare Connect

 

Find Medical Injectable Drug Prior Authorization Resources for UCare Medicaid health plans and forms to request authorizations on our Pharmacy page.

 

Q2 2020 Update to UCare's Provider Manual

UCare’s 2020 Provider Manual contains critical information that providers need to know to effectively work with UCare and our members. It is important that providers reference the online manual regularly for up-to-date content. The Provider Manual has been updated to reflect current business practices. UCare has prepared a Provider Bulletin outlining the key updates.

Go to the  2020 Provider Manual    

  

 

UCare Implements New Transportation Management Software

UCare has rolled out a new transportation system to schedule rides for our members. The new service will continue to be called UCare HealthRide.

 

Read the June 22 Provider Bulletin.