Claims & Billing

 

Check the Status of a Claim

Claim Lookup

Search for Remittance Advice

Payment Lookup

Minnesota based non-contracted providers who deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:

  1. Submit the Add or update a facility or location form to get enrolled in UCare’s payment system. A confirmation number will be provided confirming your submission.
  2. Within 30 business days you will receive an email notification from us confirming you have been added to UCare’s payment system.
  3. Submit your claim(s) electronically to UCare.  

 

IMPORTANT NOTES:  

  • Guidance for electronic claim submission is provided in Chapter 11 of the UCare Provider Manual.
  • UCare requires Healthcare Provider Taxonomy Code Sets (HPTC), maintained by the National Uniform Claim Committee (NUCC), be included on all claims. For more information see Chapter 11 in the UCare Provider Manual.
  • This process does not add your organization to UCare's contracted provider network. Please see “Join Our Network if interested in becoming a contracted provider with UCare.   

Non-contracted providers who practice outside of Minnesota but deliver services to a UCare member will need to follow the mail or online process listed below before submitting a claim to UCare:

IMPORTANT NOTE:  

  • UCare requires Healthcare Provider Taxonomy Code Sets (HPTC), maintained by the National Uniform Claim Committee (NUCC), be included on all claims.
  • This process does not add your organization to UCare's contracted provider network. Please see the “Join Our Network” page if interested in becoming a UCare contracted provider.   

Mail:

  1. Send a copy of the paper claim(s), along with completed W-9 to:

UCare
Attention: Claims
P.O. Box 70
Minneapolis, MN 55440-0070

Click here to download a Printable W-9 .

  1. Guidance for paper claims submission is provided in Chapter 10 of UCare’s Provider Manual.

Online:

  1. Submit the Add or update facility or location form to get enrolled in UCare's payment system. A confirmation number will be provided confirming your submission.
  2. Within 30 business days you will receive an email notification from us confirming you have been added to UCare's payment system.
  3. Submit your claim(s) electronically to UCare. Guidance for electronic claims submission is provided in Chapter 11 of UCare's Provider Manual. 

 

If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

Newsletters & Alerts

 

UCare Implements New Transportation Management Software

UCare has rolled out a new transportation system to schedule rides for our members. The new service will continue to be called UCare HealthRide.

 

Read the June 22 Provider Bulletin.

 

 

 

Q4 2020 Update to UCare's Provider Manual

UCare’s 2020 Provider Manual contains critical information that providers need to know to effectively work with UCare and our members. It is important that providers reference the online manual regularly for up-to-date content. The Provider Manual has been updated to reflect current business practices. UCare has prepared a Provider Bulletin outlining the key updates.

Go to the  2020 Provider Manual