Claims & Billing


Check the Status of a Claim

Claim Lookup

Search for Remittance Advice

Payment Lookup

Non-contracted providers who practice outside of Minnesota but deliver services to a UCare member will need to complete the “Add a facility or location” form and populate the W-9 form that is linked before submitting a claim for service. That form and its instructions are located on the Manage Your Provider Profile page under the heading “Add or Update a Facility or Location.”

If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

Newsletters & Alerts


Provider Portal Unavailable

We are currently experiencing a technical issue on our provider portal. We are working on a resolution. We apologize for the inconvenience.









UCare Provider Manual Has Been Updated

2018 Provider Manual updates were made to Working with UCare's Delegated Business Services  Claims & Payment, Clinical Practice Guidelines, Member Appeals and Grievances, Home & Community Based Services, Public Health and Transportation Services. A change table in the Appendix links to specified changes in the manual. 

See the Provider Manual



Provider Assistance Center Phone Update

Our phone service is working, we’re continuing to monitor for any ongoing issues, please be aware we anticipate higher volumes as people catch up so we may experience longer wait times, especially on Monday. For faster assistance, please use the Provider Portal for claims, eligibility and authorization inquiries. We apologize for the inconvenience.