Minnesota based non-contracted providers who deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:
Non-contracted providers who practice outside of Minnesota but deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:
P.O. Box 70
Minneapolis, MN 55440-0070
612-676-3300 or 1-888-531-1493
Hours: 8 a.m. to 5 p.m., Monday through Friday
UCare has updated the following chapters of the Provider Manual: Working with UCare, Sales & Marketing by Providers, Provider Credentialing, Behavioral Health and Nursing Facility Services. Specific updates are called out in the Appendix.
UCare is continuing to implement our new claims syste. Effecitve Jan. 1, 2020, UCare will make changes that affect claims submissions for UCare Medicare Plans that include a new Payor ID for 2020 claims and new Member ID and format.
Coming in October 2019, UCare will reject the entire claim at the clearinghouse when a State Public Program or Individual & Family Plans claim line with procedure code H0035 is submitted with more than one unit of service.
During 2019, UCare will temporarily suspend the requirement for prior authorizations for services delivered to members with UCare Individual & Family Plans and UCare Individual & Family Plans with Fairview.
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