Claims & Billing

 

Check the Status of a Claim

Claim Lookup

Search for Remittance Advice

Payment Lookup

Minnesota based non-contracted providers who deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:

  • Select Update Your Information.
  • Open (+) “Add or update a facility or location.” Follow the instructions. Populate and verify the W-9 form, enter the requested information and click “Submit.”
  • A confirmation number will be provided confirming your submission.
  • Once added to UCare’s payment system, you will receive an email confirming the ability to submit electronic claims to UCare for review. 

IMPORTANT NOTE:  This process does not add your organization to UCare's contracted provider network. 
Please see the "Join Our Network” page if interested in becoming a UCare contracted provider. 

 

Non-contracted providers who practice outside of Minnesota but deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:

  • Select Update Your Information.
  • Open (+) “Add or update facility or location.” Follow the instructions. Populate and verify the W-9 form, enter the requested information and click “Submit.”
  • A confirmation number will be provided confirming your submission.
  • Once added to UCare’s payment system, you will receive an email confirming the ability to submit electronic or paper claims to UCare for review.  
  • Paper claims submission address:

Attention: Claims
P.O. Box 70
Minneapolis, MN 55440-0070

IMPORTANT NOTE:  This process does not add your organization to UCare's contracted provider network.
Please see the “Join Our Network” page if interested in becoming a UCare contracted provider.   

 

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If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

Newsletters & Alerts

 

Provider Assistance Center (PAC) Holiday Hours

UCare and the Provider Assistance Center (PAC)  team will be closed, Monday, 05/24/2019, for Memorial Day. We will open up at 8:00 a.m.

 

 

 

 

 

2017 Medical Services Authorization & Notification Grids:
 
 
 
 
2017 Behavioral Health Authorization & Notification Grids:
 
 
 
 
2017 Injectable Drugs Authorization & Notification Grids:
 
2017 Authorization Requirements - Injectable Drugs  – UCare for Seniors/EssentiaCare
 
 
 
2017 Authorization Requirements - Injectable Drugs  – UCare Choices/Fairview UCare Choices