Minnesota based non-contracted providers who deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:
Non-contracted providers who practice outside of Minnesota but deliver services to a UCare member will need to follow the mail or online process listed below before submitting a claim to UCare:
P.O. Box 70
Minneapolis, MN 55440-0070
612-676-3300 or 1-888-531-1493 (toll free)
Hours: 8 am to 5 pm, Monday through Friday
Beginning Aug. 1, 2020, UCare will introduce a new member ID card design for all products that will be issued for members who join UCare or seek a replacement ID card during the remainder of this year.
Effective for Medicare claims with 2020 dates of service, processed after July 21, 2020, UCare is temporarily suspending certain claims processing edits for claims submitted on behalf of members in the following products: UCare Medicare Plans, UCare Medicare with M Health Fairview & North Memorial, and EssentiaCare.
See the July 21 bulletin for details.
UCare is introducing new Medicare Supplement Plans that Medicare-eligible individuals throughout Minnesota may select. The earliest effective date Medicare-eligibles can enroll in one of the UCare Medicare Supplement plans is Nov. 1, 2020. Members in the plans may seek care from any provider who accepts Medicare patients.
Read the October 8 Bulletin for more information.
UCare’s 2020 Provider Manual contains critical information that providers need to know to effectively work with UCare and our members. It is important that providers reference the online manual regularly for up-to-date content. The Provider Manual has been updated to reflect current business practices.
Go to the 2020 Provider Manual page.
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