Minnesota based non-contracted providers who deliver services to a UCare member will need to follow the process below before submitting a claim to UCare:
Non-contracted providers who practice outside of Minnesota but deliver services to a UCare member will need to follow the mail or online process listed below before submitting a claim to UCare:
P.O. Box 70
Minneapolis, MN 55440-0070
612-676-3300 or 1-888-531-1493 (toll free)
Hours: 8 am to 5 pm, Monday through Friday
Effective Sept. 1, 2021, quantity limits for continuous glucose monitor products will be updated.
See the July 23 Provider Bulletin for details.
UCare informs providers of critical business reminders for the Credentialing and Recredentialing Process, Pharmacy, Complex Case Management Process, Utilization Management Information, Member Rights and Responsibilities, Practitioner Support Shared Decision-Making Aids and Clinical Practice Guidelines.
Learn about Culture Care Connection is Revitalized with Timely Health and Racial Equity Content, Authorization and Notification Requirements Update: Adolescent Dialectical Behavior Therapy Intensive Outpatient Program (DBT IOP), Diabetes and Hypertension Management App for UCare Members, Covid-19 Information for Providers, Chloe Barnes Rare Disease Advisory Council of Minnesota, Over-the-Counter (OTC) Benefit Through Healthy Savings, High Quality Clinical Documentation, Member Rights and Responsibilities, UCare Provider News Delivered to Your Team, MDE and MDH Collaborate to Launch Help Me Connect Resource, Introducing UCare’s Instagram, Upcoming Holidays and more.
Starting September 1, 2021, UCare is updating prior authorization criteria for eight drugs that are on the UCare Individual & Family Plans and UCare Individual & Family Plans with M Health Fairview formulary.
See the July 7 Provider Bulletin for details.
UCare’s 2021 Provider Manual contains critical information that providers need to know to effectively work with UCare and our members. It is important that providers reference the online manual regularly for up-to-date content. The Provider Manual has been updated to reflect current business practices.
Go to the Provider Manual.
Effective immediately, UCare will return to approving notifications for up to six months of services for outpatient subsstance use disorder (SUD) services for individual/group (H2035 or H2035HQ).
See the April 26 bulletin for details.
Effective immediately, UCare is changing the process to request updates to the provider’s payment and remittance selections.
Read the Dec. 18 bulletin for additional details on the changes.
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