Care Management

Contacts

 

 

Care Coordination Contact List  
Revised 1.16.19

UCare Clinical Liaisons

 

 

UCare Clinical Phone List  
Revised 1.1.19

 

 

Newsletters & Alerts

 

 

2019 UCare Training Schedule

 

UCare Product

Meeting Type

Date & Time

UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates March 13, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: March 21
UCare Connect and UCare Connect + Medicare Bi-Annual Meetings: Metro Delegates May 15, 9 a.m. to 12 p.m.
UCare Connect and UCare Connect + Medicare Bi-Annual Meeting recorded WebEx will be posted on the UCare website by: May 23
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates June 12, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: June 20
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates Sept.11, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: Sept. 19
UCare Connect and UCare Connect + Medicare Bi-Annual Meetings: Metro Delegates Nov. 13, 9 a.m. to 12 p.m.
UCare Connect + Medicare Bi-Annual Meeting recorded WebEx will be posted on the UCare website by: Nov. 21
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates Dec. 11, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: Dec.20

 

 

View All Care Coordination Training Webinars

Attendance Log

UCare Product Meeting Type Date + Time
UCare Connect and UCare Connect + Medicare ​Bi-Annual Care Coordinator Meetings:
Twin Cities Metro Delegates
Nov. 14, 9 a.m. - 12 p.m.
​UCare Connect and UCare Connect + Medicare  ​Bi-Annual Care Coordinator Meetings:
WebEx Training (Recorded meeting posted on UCare's website)
Nov. 22
UCare's MSHO/MSC+  Quarterly Meetings: Metro Delegates Dec. 12, 9 a.m. - 12 p.m.
​​UCare's MSHO/MSC+  ​Quarterly Meetings: Greater Minnesota
WebEx Training (Recorded meeting posted on UCare's website)
Dec. 20
 
 
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If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

 

Provider Portal Unavailable

We are currently experiencing a technical issue on our provider portal. We are working on a resolution. We apologize for the inconvenience.

 

 

 

 

 

 

 

 

UCare Provider Manual Has Been Updated

2018 Provider Manual updates were made to Working with UCare's Delegated Business Services  Claims & Payment, Clinical Practice Guidelines, Member Appeals and Grievances, Home & Community Based Services, Public Health and Transportation Services. A change table in the Appendix links to specified changes in the manual. 
 

See the Provider Manual

 

 

Provider Assistance Center Phone Update

Our phone service is working, we’re continuing to monitor for any ongoing issues, please be aware we anticipate higher volumes as people catch up so we may experience longer wait times, especially on Monday. For faster assistance, please use the Provider Portal for claims, eligibility and authorization inquiries. We apologize for the inconvenience.