Care Management

Contacts

 

 

Care Coordination Contact List  
Revised 3.7.19

UCare Clinical Liaisons

 

 

UCare Clinical Phone List  
Revised 3.5.19

 

 

Newsletters & Alerts

 

March 2019 issue of the Clinical Services Program Update 

Read about 2019 Care Coordinator training and meeting schedule, Adut Day Center pilot project, DHS news for Moving Home Minnesota and Elderly Waiver training, and more.

Care Coordination News

 

 

Alert-January 1, 2019, New Requirements Grids

UCare announced the release of 2019 Requirement Grid updates for UCare Connect, UCare Connect + Medicare, UCare Connect Expansion, UCare Minnesota Senior Health Options (MSHO) and UCare Minnesota Senior Care Plus (MSC+). In addition, the Communicity Care Coordination Requirements Grid and the Institutionalized Care Coordination Requirements Grid are also posted.

Alert-UCare Connect 1.1.19 Requirements Grid    

Alert-UCare MSHO 1.1.19 Requirements Grid

 

 

 

Moving Home Minnesota prepares to end December 31, 2019

The Moving Home Minnesota program is ending on Dec. 31, 2019. As a result, the process of closing the program is beginning. If you have members who could be helped by Moving Home Minnesota, it is important that referrals be submitted as soon as possible.

See the full bulletin.

 

 

Alert - October 18, 2018 - Consumer Directed Community Support (CDCS) Change to Fiscal Services

Consumer Direted Community Supports (CDCS) will transition from FSE (fiscal support entity) to FMS (Financial Management Services) for CDCS participants effective March 31, 2019.

 

See the October 18 Alert     

 

 

Alert - September 17, 2018 - New Customer Service Transportation Hours

Effective October 1, UCare is modifying the hours to better support call volumes during peak periods. This is for our Transportation line only. We will continue to offer extensive availability to our members for other product lines.

 

 
 
 
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2019 UCare Training Schedule

 

UCare Product

Meeting Type

Date & Time
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates March 13, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: March 21
UCare Connect and UCare Connect + Medicare Bi-Annual Meetings: Metro Delegates May 15, 9 a.m. to 12 p.m.
UCare Connect and UCare Connect + Medicare Bi-Annual Meeting recorded WebEx will be posted on the UCare website by: May 23
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates June 12, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: June 20
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates Sept.11, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: Sept. 19
UCare Connect and UCare Connect + Medicare Bi-Annual Meetings: Metro Delegates Nov. 13, 9 a.m. to 12 p.m.
UCare Connect + Medicare Bi-Annual Meeting recorded WebEx will be posted on the UCare website by: Nov. 21
UCare's MSHO & MSC+ Quarterly Meetings: Metro Delegates Dec. 11, 9 a.m. to 12 p.m.
UCare's MSHO & MSC+ Quarterly Meeting recorded WebEx will be posted on the UCare website by: Dec.20

 

 

View All Care Coordination Training Webinars

Attendance Log

 

General Care Coordination Resources & References

 

Reference & Processes

Care Coordination News Library

Certified Languages International Interpreting Services Delegate Instructions

Certified Languages International Interpreting Services Pre-Scheduling Instructions

Follow-up After Hospitalization for Mental Illness Handout (PDF)

Health Care Directives Information (PDF)

Minnesota DHS Resources & Tools

Where to Go For Care

 

Resources 

Care Coordination Referral Form

Culture Care Connection (external)

Dental Care for U

Disease Management Resources

Find a Doctor

Fraud, Waste & Abuse

Member Rewards & Incentives

Quality Initiatives

Policies & Manuals

Care Management Manual

Medical Policy

UCare Provider Manual

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If you have other questions, contact the Provider Assistance Center:

612-676-3300 or 1-888-531-1493
Hours:  8 a.m. to 5 p.m.,  Monday through Friday

 

UCare Provider Manual 2019 Update

The Provider Manual has been updated to reflect current business practices. UCare has prepared a Provider Bulletin outlining the key updates.

Read the bulletin.