We’ll help you determine if you are eligible to join our network
and make sure you have everything you need to submit your application.
Find Care Coordination resources for all UCare products.
You can also find the training schedule and get contact information.
Provider Assistance Center:
612-676-3300 or 1-888-531-1493
Hours: 8 a.m. to 5 p.m., Monday through Friday
Register for a Provider Account to access member eligibility
and claim status information.
Need help registering?
Contact your provider administrator to create
and modify user accounts.
Claims Attachments: 612-884-2261
Claims Adjustments: 612-884-2186
Prior Authorization Requests:
612-884-2499 or 1-866-610-7215
Rate updates (CAH, RHC, FQHC): RateLetters@UCare.org
Beginning April 16, 2018, UCare will temporarily add a second payment cycle each week to address the recent increase in claim volume we are experiencing. Remit payments will occur on Wednesdays and Fridays.
At the end of June, UCare will update the EOP report and the EDI 835 with new formatting and data additions.
Learn about: Features of the updated UCare.org/providers website, add-on codes, submitting claims with unlisted procedure codes, dental coverage for State Public Program members, and documentation focus on acute vs. chronic.
View the updated Provider Manual by clicking the link under Policies & Resources on our new landing page.
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