Welcome UCare Providers
Eligibility & Authorization
Interested in Joining UCare's Network?
We’ll help you determine if you are eligible to join our network
and make sure you have everything you need to submit your application.
Join Our Network
Resources for Care Managers
Find Care Coordination resources for all UCare products.
You can also find the training schedule and get contact information.
Access Resources
Need Help?
Give us a Call
Provider Assistance Center:
612-676-3300 or 1-888-531-1493
Hours: 8 a.m. to 5 p.m., Monday through Friday
Access Your Provider Account
Register for a Provider Account to access member eligibility
and claim status information.
Review the Quick Reference Guide (PDF)
Need help registering?
Contact your provider administrator to create
and modify user accounts.
Send us a Fax or Email
Claims Attachments: 612-884-2261
Claims Adjustments: 612-884-2186
Prior Authorization Requests:
612-884-2499 or 1-866-610-7215
Rate updates (CAH, RHC, FQHC): RateLetters@UCare.org
Newsletters & Alerts
See Full Provider News Library
Changes to UCare Claims Payment Schedule Effective April 16, 2018, through June 29, 2018
Beginning April 16, 2018, UCare will temporarily add a second payment cycle each week to address the recent increase in claim volume we are experiencing. Remit payments will occur on Wednesdays and Fridays.
UCare Explanation of Payments (EOP) Report and EDI 835 Updates
At the end of June, UCare will update the EOP report and the EDI 835 with new formatting and data additions.
See the full Provider Bulletin
May 2018 Edition of health lines Provider Newsletter
Learn about: Features of the updated UCare.org/providers website, add-on codes, submitting claims with unlisted procedure codes, dental coverage for State Public Program members, and documentation focus on acute vs. chronic.
UCare Provider Manual Has Been Updated
View the updated Provider Manual by clicking the link under Policies & Resources on our new landing page.
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