Welcome UCare Providers

Newsletters & Alerts



Interested in Joining UCare's Network?

We’ll help you determine if you are eligible to join our network
and make sure you have everything you need to submit your application.

Join Our Network

Resources for Care Managers

Find Care Coordination resources for all UCare products.
You can also find the training schedule and get contact information.

Access Resources

Need Help?

Website Quick Reference Guide


Give us a Call


Provider Assistance Center:

612-676-3300 or 1-888-531-1493

Hours: 8 a.m. to 5 p.m., Monday through Friday

Report Fraud, Waste and Abuse:
1-877-826-6847 or compliance@ucare.org

Access Your Provider Account


Register for a Provider Account to access member eligibility
and claim status information.

Provider Portal Quick Reference Guide (PDF)

Need help registering?

Contact your provider administrator to create
and modify user accounts.



Send us a Fax or Email


Claims Attachments: 612-884-2261

Claims Adjustments: 612-884-2186

Prior Authorization Requests:

612-884-2499 or 1-866-610-7215

Rate updates (CAH, RHC, FQHC): RateLetters@UCare.org

Provider Assistance Center (PAC) Holiday Hours

UCare and the Provider Assistance Center (PAC)  team will be closed, Monday, 05/24/2019, for Memorial Day. We will open up at 8:00 a.m.






2017 Medical Services Authorization & Notification Grids:
2017 Behavioral Health Authorization & Notification Grids:
2017 Injectable Drugs Authorization & Notification Grids:
2017 Authorization Requirements - Injectable Drugs  – UCare for Seniors/EssentiaCare
2017 Authorization Requirements - Injectable Drugs  – UCare Choices/Fairview UCare Choices