Welcome UCare Providers

Newsletters & Alerts

 

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Interested in Joining UCare's Network?

We’ll help you determine if you are eligible to join our network
and make sure you have everything you need to submit your application.

Join Our Network

Resources for Care Managers

Find Care Coordination resources for all UCare products.
You can also find the training schedule and get contact information.

Access Resources

Need Help?

Website Quick Reference Guide

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Give us a Call

 

Provider Assistance Center:

612-676-3300 or 1-888-531-1493

Hours: 8 a.m. to 5 p.m., Monday through Friday

Report Fraud, Waste and Abuse:
1-877-826-6847 or compliance@ucare.org
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Access Your Provider Account

 

Register for a Provider Account to access member eligibility
and claim status information.

Provider Portal Quick Reference Guide (PDF)

Need help registering?

Contact your provider administrator to create
and modify user accounts.

 

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Send us a Fax or Email

 

Claims Attachments: 612-884-2261

Claims Adjustments: 612-884-2186

Prior Authorization Requests:

612-884-2499 or 1-866-610-7215

Rate updates (CAH, RHC, FQHC): RateLetters@UCare.org

Provider Portal Unavailable

We are currently experiencing a technical issue on our provider portal. We are working on a resolution. We apologize for the inconvenience.

 

 

 

 

 

 

 

 

UCare Provider Manual Has Been Updated

2018 Provider Manual updates were made to Working with UCare's Delegated Business Services  Claims & Payment, Clinical Practice Guidelines, Member Appeals and Grievances, Home & Community Based Services, Public Health and Transportation Services. A change table in the Appendix links to specified changes in the manual. 
 

See the Provider Manual

 

 

Provider Assistance Center Phone Update

Our phone service is working, we’re continuing to monitor for any ongoing issues, please be aware we anticipate higher volumes as people catch up so we may experience longer wait times, especially on Monday. For faster assistance, please use the Provider Portal for claims, eligibility and authorization inquiries. We apologize for the inconvenience.