Effective Aug. 1, 2020, UCare will require a notification requirement within 24 hours of intake for the several adult rehabilitative mental health services including basic living and social skills, environmental or community prevention intervention, and mental health assessment and mental health services plan development.
Beginning Aug. 1, 2020, UCare will introduce a new member ID card design for all products that will be issued for members who join UCare or seek a replacement ID card during the remainder of this year.
On May 28, 2020, the Food and Drug Administration (FDA) announced they requested five drug manufacturers to voluntarily recall their Metformin Extended-Release (ER) products from the marketplace due to higher than acceptable levels of N-Nitrosodimethylamine (NDMA). Impacted manufacturers have submitted recall notices to the FDA.
Read the June 11 Provider Bulletin for details on which manufacturers are affected, what prescribers should do and how UCare is notifying impacted members.
UCare has made some internal changes on how we are processing outpatient substance use disorder (SUD) services for individual/group (H2035), treatment coordination (T1016 U8 HN) and peer recovery support (H0038 U8) services.
Read the June 5th Provider Bulletin for details.
Providers should transition to the new forms by July 1.
Providers should transition to the new/updated forms by July 1.
Access to certain pharmacies may be limited because of temporary closures or building disruptions. UCare has prepared information to answer questions you may have for your patients.
Read the Pharmacy Access Bulletin.
As COVID-19 continues to impact Minnesota’s safety, health and financial security, UCare is taking several actions to help make health care more accessible and affordable.
See the Provider Bulletin for more information.
In November 2019, UCare issued a Provider Bulletin requiring Medicare Certified Home Health Care providers to submit claims in accordance with CMS billing guidelines. A new bulletin has been issued to provide additional clarification.
UCare is temporarily changing prior authorization and notification requirements for certain post-acute care services effective for dates of services April 20, 2020, to June 30, 2020, in response to COVID-19.
UCare informs providers of critical business reminders for the Credentialing and Recredentialing Process, Pharmacy, Complex Case Management Process, Utilization Management Information, Member Rights and Responsibilities, Shared Decision Making and Clinical Practice Guidelines.
Receive our monthly newsletter and bulletins with timely updates from UCare right to your inbox.SIGN UP
We’ll help you determine if you are eligible to join our network
and make sure you have everything you need to submit your application.
Find Care Coordination resources for all UCare products.
You can also find the training schedule and get contact information.
Provider Assistance Center:
612-676-3300 or 1-888-531-1493
Hours: 8 a.m. to 5 p.m., Monday through Friday
Register for a Provider Account to access member eligibility
and claim status information.
Need help registering?
Contact your provider administrator to create
and modify user accounts
Claims Attachments: 612-884-2261
Claims Adjustments: 612-884-2186
Prior Authorization Requests:
612-884-2499 or 1-866-610-7215
Rate Updates (CAH, RHC, FQHC): RateLetters@UCare.org