Customer Services

To call a Customer Services representative with questions about your plan or coverage, find your plan below. If you are unsure what plan you have, check the back of your member ID card, or search here.

Individual & Family Plans, UCare Choices
Customer Services

Local: 612-676-6600
Toll free: 1-877-903-0070 
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am - 6 pm, Monday-Friday

UCare Medicare, UCare for Seniors, UCare SeniorSelect Customer Services

Local: 612-676-3600
Toll free: 1-877-523-1515
TTY: 612-676-6810
Toll free: 1-800-688-2534
24 hours a day, seven days a week

Individual & Family Plans with Fairview, Fairview UCare Choices Customer Services

Local: 612-676-6609
Toll free: 1-877-903-0069
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am - 6 pm, Monday-Friday

UCare Medicare with Fairview & North Memorial Customer Services

Local: 612-676-6520
Toll free: 1-888-618-2595
TTY: 612-676-6810
Toll free: 1-800-688-2534
24 hours a day, seven days a week

UCare Health Ride (Transportation)

Local: 612-676-6830
Toll-Free: 1-800-864-2157
Monday-Friday: 7 am - 8 pm
Saturday-Sunday: 8 am - 6 pm

Already a Member?

Login to view claims, change clinics, and see personal information about your plan.

To Report a Compliance Issue or Fraud, Waste or Abuse

1-877-826-6847 toll free
compliance@ucare.org

EssentiaCare
Customer Services


 

Local: 218-722-4915
Toll free: 1-855-432-7025
TTY: 612-676-6810
Toll free: 1-800-688-2534
24 hours a day, seven days a week

PMAP, MnCare, Minnesota Senior Care Plus (MSC+)
Customer Services

Local: 612-676-3200
Toll free: 1-800-203-7225
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am - 5 pm, Monday-Friday​

UCare Medicare Group Plans, Group UCare for Seniors Customer Services

Local: 612-676-6840
Toll free: 1-877-447-4385
TTY: 612-676-6810
Toll free: 1-800-688-2534
24 hours a day, seven days a week

UCare's Minnesota Senior Health Options (MSHO)
Customer Services

Local: 612-676-6868
Toll free: 1-866-280-7202
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am - 8 pm, seven days a week

UCare Connect
Customer Services

 

Local: 612-676-3395
Toll free: 1-877-903-0061
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am - 5 pm, Monday-Friday

UCare Connect + Medicare
Customer Services

 

Local: 612-676-3310
Toll free: 1-855-260-9707
TTY: 612-676-6810
Toll free: 1-800-688-2534
8 am - 8 pm, seven days a week

UCare Choices

612-676-6600 • 1-877-903-0070 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 8 a.m. - 6 p.m., Monday-Friday

Fairview UCare Choices

612-676-6609 • 1-877-903-0069 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 8 a.m. - 6 p.m., Monday-Friday

UCare for Seniors • UCare SeniorSelect

612-676-3600 • 1-877-523-1515 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 24 hours a day, seven days a week

Group UCare for Seniors

612-676-6840 • 1-877-447-4385 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 24 hours a day, seven days a week

EssentiaCare

218-722-4915 • 1-855-432-7025 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 24 hours a day, seven days a week

UCare Connect

612-676-3395 • 1-877-903-0061 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 8 a.m. - 5 p.m., Monday-Friday

UCare Connect + Medicare

612-676-3310 • 1-855-260-9707 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 8 a.m. - 8 p.m., seven days a week

PMAP • MinnesotaCare • Minnesota Senior Care Plus (MSC+)

612-676-3200 • 1-800-203-7225 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 8 a.m. - 5 p.m., Monday-Friday​

UCare's Minnesota Senior Health Options (MSHO)

612-676-6868 • 1-866-280-7202 toll free
TTY machine: 612-676-6810 • 1-800-688-2534 toll free
Hours of operation: 8 a.m. - 8 p.m., seven days a week

Contact icon

Already a Member?

To view claims, change clinics, and see specific, personal information about your plan, log in to our secure member site. You will need your member ID and password.

Contact icon

To Report a Compliance Issue or Fraud, Waste or Abuse

1-877-826-6847 toll free

compliance@ucare.org