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Throughout the pandemic UCare has provided enhanced coverage for our members and we will continue to do so into 2021. For all members, we continue to fully cover COVID-19 testing services without cost share during the federal and state health emergencies, and continue to waive cost share for COVID-19 observation or inpatient hospitalization for all members through March 31, 2021. As vaccines for COVID-19 become available, UCare will cover them without charge for members through 20211.

COVID-19: What's covered?

We’re helping to contain the spread of the virus by removing barriers to testing and care. As the COVID-19 situation changes, we’ll adjust our policies and coverage as best we can to protect our members and the community. Your UCare plan will cover:

  • Tests: Copays, coinsurance or deductibles for doctor-ordered COVID-19 tests for UCare members.
  • Services: For all members, copays, coinsurance or deductibles for in-network clinic, urgent care and emergency room visits when you receive a COVID-19 test.
  • Hospital services: Copays, coinsurance and deductibles when you receive in-network observation and inpatient hospital services to treat COVID-19 through March 31, 2021.
  • Vaccines: For all members, copays, coinsurance or deductibles for FDA-authorized COVID-19 vaccines, including vaccine administration1.
  • Medications: We will cover a 90-day supply of maintenance medications (except for controlled substances or specialty drugs for Medicaid members). Medicare and Individual & Family Plan members can also get early refills. To reduce exposure to the virus, we encourage you to use Express Scripts mail order services, home delivery services from your retail pharmacy if available, or delivery through CVS or Walgreens.
  • Supplies: Medicare plan members can use their Healthy Savings over-the-counter benefit to purchase preventive care items such as masks, gloves and hand sanitizers at participating stores. Members will be sent a new 2021 Healthy Savings card.
    Wages and non-health care costs: UCare cannot cover lost wages or non-health care costs you may experience as a result of COVID-19.

How to connect with us during COVID-19

UCare is working closely with state leaders and public health authorities to keep our members, employees and communities safe. To protect against the spread of the virus, we’ve closed our doors for now. Although we can’t meet with you face to face, you can still reach us by phone and online.

UCare members

Call the number on the back of your UCare member identification (ID) card if you have questions about your plan or coverage.


Medical Assistance programs

SilverSneakers® on-demand workout videos (only availbable for certain plans)
Express Scripts mail order prescriptions (only availbable for certain plans)
Food & Nutrition resources
Health Ride
Pregnancy Advisor Nurse Line
virtuwell, MinuteClinic® and other video visits

Public resources

CDC Coronavirus Updates
CDC guidelines for cloth face coverings
StayHomeMN FAQ
Minnesota Department of Health (MDH)
MDH COVID-19 prevention

MDH COVID-19 Hotline (interpreters available): 651-201-3920 or 1-800-657-3903 TTY:711
7 a.m. and 7 p.m.

Information in other languages

1 - Source: The Families First Coronavirus Response Act (FFCRA) (Pub. L. 116-127)

H2456_9584_01132021 approved
U9584 01/2021